- Order securely online, by phone or by post.
Delivery is included. New 1000 & 500 ml range now available
Starter Kits
&
Travel Size Pump Sprayer Dropper 
£25.95 £10.95 £6.95 £5.95 £27.50 NYA NYA NYA £35.12 NYA NYA NYA Speak to a human! 01803 313147
- Order Process, Security and Delivery details.
Step 1 Choose the destination above for your order - UK, EU or USA (Rest of the World) Step 2 Choose your payment Method - PayPal or NOCHEX (UK secure Internet Bank) or even Mail Order. Step 3 Choose the product(s) you require. Step 4 Payment is made securely with PayPal or NOCHEX, NOT on this website for your security. We do not receive or hold ANY financial information. NOTE: If you have "Issues" with PayPal, use the NOCHEX alternative instead. They are a UK Internet Bank and VERY secure. Privacy Policy Order Processing We aim to process and send your order within 24-48 hours although many orders are sent the same day. We keep very little stock, as we want our product to be as fresh as possible when it arrives.
Between October and March, product demand more than doubles and Monday's are always extremely busy as we have to process all the weekend orders.
Our couriers pickup daily Monday - Friday at 16:30 and we draw straws to choose who has to queue up at the local Post Office for all Royal Mail items. Bless.
Note:- There are times when epidemics occur and demand can increase beyond our capacity to cope. We reserve the right to remove all delivery time scales and we will prioritise exisiting client orders.
Fraud & Security We reserve the right to refuse any order if we consider that an illegal act has been committed.
Having worked in IT most of my life, I fully understand the problems associated with the Internet and the associated security costs.
We have taken a different approach which we feel is much more secure and significantly cheaper which, in the end, is all added to the price you pay.
Both PayPal and NOCHEX are secure internet banks and spend an considerable amount of money securing their systems, similar to any major high street bank.
Our website does not handle ANY information what so ever. All it consists of are basic pages and a few pre-programmed buttons. Once you have chosen the item(s) you require, you are then passed to the bank and they handle ALL the sensitive information. We don't even know you have been to our website yet alone what you have ordered until the bank tells us! They perform all the security checks and handle the monies and deduct a fee for the transaction. They then send us an email with the order details. No financial information is supplied and we do not know how you have paid.
We have used this method since 2003 and it works extremely well, although it does make our ordering process slightly different. But there again, we are different and proud to be so !
Delivery Important Note:- Delivery time scales are from the time of dispatch NOT the time the order was placed.
Delivery is included in the price.
Most UK mainland order over 2 Kg will be sent by UK Mail.
UK Mail is TRACKABLE & usually a next working day service. It covers England, Wales and part of Scotland (Lowlands). Please see UK Mail page for postcodes covered.
To help with delivery, please ensure we have:-
- Contact telephone number(s) - helps if driver can't find you.
- Special instructions where to leave the package if you are not in. (Leave with neighbour at No 28 or leave in porch etc.)
- Any order over £50 MUST be signed for but can be left if you instruct us to do so but we are not liable for loss.
This information will help the driver & prevent you having to collect from their depot. You need to email these details to us and we will gladly add this to your details for ALL subsequent orders.
We can ship to alternative addresses such as a work address if required, using the same email link above.
Orders of 2 Kg or less will be sent by Royal Mail. We use them for smaller items and economy services. They are also used as a substitute for orders that are out of the UK Mail areas such as:
Islands - Isle of Wight, Channel Islands, Lundy etc.
Scottish Highlands.
Northern Ireland.
Royal Mail Economy Service' is a term we use to describe any 3 day service applicable to the item being sent. Dependant on weight, it may be 1st, 2nd or standard parcel service.
Royal Mail is NOT trackable.
EU Orders are sent using the Small Packet Air freight service. See below.
Starter Kits Full descriptions with pictures are on the order page.
Starter kits are primarily designed for new clients as they contain additional information and dispensor cup(s) not included with standard items. This is purely to prevent wastage as we prefer to keep trees in the ground where they belong.
They contain various 500, 200, 50 & 15 ml bottle sizes, available in different combinations. The 50 ml bottle has a Pump Spray and the 15 ml has a glass dropper attachment.
As most new clients purchase a starter kit, it is wasteful to include the same items with refills on a continual basis, even though the items are fairly low cost. We hope you agree although these items are available to purchase separately when you need them.
Other Items We sell other individual bottle sizes and replacement items. To enable us to provide minimal packaging & prevent wastage, information and dispenser cups are not provided. This is all part of our Ecology policy not a cost saving exercise.
We do include a brief safety sheet with dosage information.
Refund & Cancelation policy
EU Distance Selling Directive (2000)
In accordance with the above law, you have a 7 day cooling off period during which you have the right to cancel your purchase and receive a refund. You don’t need to give a reason to cancel your purchase. If you do decide to cancel, we will refund your payment within 30 days of your cancellation.
See our contact details
EU Orders We do accept Euros but there is a bank charge of £5.50 (included) to process your cheque. If you have a Sterling bank account, it will be cheaper for you or use the PayPal option which is also cheaper & they convert from your local currency at the checkout.
We use the "Small Packet" air mail service, so please allow up to 10 days for delivery.
Commercial Orders We supply to many Medical professionals, Holistic Practitioners, Natural Therapy Centres, Animal Welfare Groups and several Charities. Click here for details
